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Help Center

  • What methods of payment do you accept?
    For events by Franklin County High School Theatre Department: Online: Guests may pay by credit or debit cards (Visa, MasterCard, American Express, Discover). At the Box Office: Guests may pay by credit or debit cards (Visa, MasterCard, American Express, Discover), cash, or check. Payments will appear as ShowTix4U on your billing statement. Please note: All events at The Telford Center for the Arts may not follow this policy. Contact the event producer for their own ticketing policies.
  • Do you offer accessible seating?
    Yes. The Telford Center for the Arts has multiple accessible seats for wheelchair and wheelchair transfer patrons. These seats are clearly marked online when making reserved ticketing purchases. For General Admission events, please arrive early to secure your preferred seating location. Accessible seating is located in the front left and right and rear left and right of the theatre.
  • Is accessible parking available?
    The Telford Center for the Arts has very limited accessible parking. If there are no accessible spaces when you arrive, we welcome you to drop-off those who need assistance at the entrance. Ample, free parking is available a short walk from the Center.
  • When should I arrive for the performance?
    Typically, theatre doors open 30 minutes and venue doors open 1 hour prior to the scheduled event start time. If you have tickets in-hand, arrive with enough time to park, use the restroom or browse the gallery artwork, and be seated. If you need to purchase tickets, please allow at least an additional 10-15 minutes.
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If you're unable to find the answers you need on the site, please feel free to drop us a message using our contact form. Please allow a few days for a response.

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